How to start as a virtual assistant

A virtual assistant (VA) helps clients with tasks like email, scheduling, data entry, research and documents, all done remotely. You don't need a special degree, but you do need to be reliable and organised.

1. Decide what you offer

Start with what you already do well. Admin work, bookkeeping, research, customer support and data entry are common starting points. A clear offer ("I manage inboxes and calendars for small business owners") is easier to sell than "I can do anything."

2. Get your basics ready

• A professional email address and a clear CV
• Comfortable use of Google Docs and Sheets, or Word and Excel
• A backup for internet and power, because missed calls cost you clients
• A simple page or profile that lists your services and prices

3. Find your first clients

• Tell people you know: small business owners, churches and professionals who are short of time.
• Apply for VA roles on job boards.
• Create gigs or profiles on freelance platforms.

4. Handle your first jobs well

• Agree on the tasks, hours and price in writing before you start.
• For new clients, ask for part of the payment up front.
• Send short progress updates so clients never have to ask.
• Ask happy clients for a short testimonial.

5. Stay safe

Never pay to get a job, and be careful with strange offers. Read my guide on how to spot a remote job scam.

See my services and pricing for an example of how a VA can present an offer.